Enphase
Bat Not Rep
IQ Battery Not Reporting
IQ Battery 5P has not communicated with the IQ Gateway within the expected interval.
Common causes
IQ Combiner or IQ System Controller not poweredCommunication cable fault between battery and GatewayBattery powered offFirmware update in progress
What to check
STEP 1
Check IQ Combiner and IQ System Controller LEDs — should be solid green. Check battery LED status on the unit
STEP 2
Check PLC communication cable from battery to combiner. Power cycle the system (battery off → combiner off → wait 60 s → restore)
Escalate if
All hardware is powered and communication cable confirmed — escalate with battery serial number
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