How do I fix Lock Failure! on a myenergi?

Push plug fully into socket until it clicks. Press and hold the button to reset. Then: Try a different Type 2 plug to rule out plug-side issue.

myenergi

ZP-003

Lock Failure!

Socket lock actuator could not lock or unlock the plug (untethered units only). Charging stopped for safety.

Common causes

Plug not fully insertedPlug twisted in socketMechanical fault with socket lock actuator

What to check

STEP 1

Push plug fully into socket until it clicks. Press and hold the button to reset.

STEP 2

Try a different Type 2 plug to rule out plug-side issue.

Escalate if

Fault persists with correct plug insertion — socket lock actuator fault, contact myenergi

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