ShineWiFi-X LED flashes green — connected to router but router has no internet access.
Common causes
Broadband outageRouter WAN connection failedISP maintenance
What to check
STEP 1
Confirm internet on another device on the same network. If no internet on other devices — broadband outage. ShineServer monitoring will recover automatically when internet is restored
STEP 2
If other devices have internet but ShineWiFi-X shows flashing green — router may have a guest network or VLAN isolating the dongle from WAN access. Check router VLAN/guest network settings
Escalate if
Internet confirmed working for other devices on same WiFi but ShineWiFi-X still shows flashing green — escalate to Growatt UK
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