How do I fix Site / Energy Meter Offline on a Tesla?

Check the remote meter has power and is in wireless range of the Gateway. Then: Re-pair the meter in Tesla One (Metering tab).

Tesla

Site Meter Comms

Site / Energy Meter Offline

Gateway lost communication with the site meter (variants: Solar, Load, Battery Meter Comms). Power flows show missing or stale data.

Common causes

Remote meter out of range or unpoweredRS485 wiring issue

What to check

STEP 1

Check the remote meter has power and is in wireless range of the Gateway.

STEP 2

Re-pair the meter in Tesla One (Metering tab).

Escalate if

Meter repeatedly drops after re-pairing

Need full interactive diagnosis?

Faultpath walks you through decision trees, fault codes, and commissioning — built for solar & battery engineers.