Tesla
Powerwall Performance Limited
Locked Out, Deep Discharge (RMA)
Powerwall locked out due to low energy (deep discharge damage), needs replacement.
Common causes
Long breaker-open periodExtended outage with no recharge
What to check
STEP 1
Verify the alert and capture vitals in Tesla One.
STEP 2
Leave the unit powered for Tesla remote diagnostics, educate customer on the cause.
Escalate if
Always, RMA with serial and site details
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