Tesla
Contactor Unresponsive Close

Islanding Contactor Not Responding

Gateway could not operate the islanding contactor. Critical, no transitions between grid and backup.

Contactor wiring faultMechanical obstructionGateway hardware fault
STEP 1
De-energise and inspect contactor wiring and any external backup contactor.
STEP 2
Run the full gateway turn-on sequence: SPD on, grid on, inverter MCB on, AC isolator on, DC isolator on, hold the red button 10 seconds, backup breaker last once AC and DC show green. Then run a backup test in Tesla One.
Contactor physically fails to operate, likely Gateway replacement
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