Energy Storage Module Low Insulation Resistance

Energy storage module is short circuited to the housing.

Common causes

Battery module shorted to housingInsulation damage

What to check

STEP 1

Issue standby/shutdown command via APP. Disconnect DC and AC switches. Wait a few minutes for full power-down

STEP 2

Turn on DC and AC switches. Issue startup command via APP

Escalate if

Fault persists after power cycle — submit fault feedback via APP > Service > Support > Troubleshooting

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