Sigenergy
1001
Software Version Mismatch
Equipment's internal software version does not match. ID1=Inverter software mismatch, ID2=Software/hardware mismatch, ID3=Protocol version mismatch.
Common causes
Incomplete or failed firmware upgradeIncompatible firmware versions across devices
What to check
STEP 1
Attempt the firmware upgrade again via the mySigen App
STEP 2
If upgrade fails repeatedly, check all devices are on compatible firmware versions
Escalate if
Upgrade is unsuccessful — submit fault feedback via APP > Service > Troubleshooting
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