Anker
RELAY
Relay Fault
Internal relay failed to open or close correctly. Inverter cannot safely connect or disconnect from grid.
Common causes
Relay hardware failureGrid connection event caused relay stress
What to check
STEP 1
Power cycle: turn off grid AC isolator and battery, wait 60 seconds, restart
STEP 2
Check app for any associated grid fault codes that may have caused relay stress
Escalate if
Fault persists after power cycle -- relay replacement required; contact Anker support
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