Anker
GRID-EXP
Export Limit / CT Mismatch
Export limit setting active but CT clamp reading does not match expected grid direction. System may be exporting more than permitted.
Common causes
CT clamp reversed (arrow facing loads instead of grid)Export limit not set to match DNO approvalCT clamp on wrong conductor
What to check
STEP 1
Confirm CT arrow faces toward grid meter (away from loads)
STEP 2
Check export limit setting in Anker app matches DNO approval letter
Escalate if
CT orientation correct and limit set correctly but mismatch persists -- contact Anker support
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