SolaX
DM9000
WiFi Module / Monitoring Fault
WiFi dongle or monitoring module fault. SolaXCloud shows offline. Inverter continues generating normally.
Common causes
Dongle misaligned (buckle clips wrong side)WiFi credentials changedRouter out of rangeDongle failure
What to check
STEP 1
Check dongle buckle clips aligned correctly. Power cycle inverter. Check WiFi credentials via SolaXCloud app.
Escalate if
Credentials confirmed, signal confirmed, power cycle done -- replace Pocket WiFi dongle
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